Common questions

How do I place an order?

The order is placed online.

You will find in the online store all the product options that you can order including:

  • precooked, refrigerated, vacuum packed meals that last up to 30 days or frozen that lasts 90 days
  • artisan bakery and pastry

How do I make a payment?

Payment can be made online with credit/debit card, PayPal, among others.

Where do they deliver?

Please contact us to confirm that we deliver to your location.

Alternatively, at checkout, availability and cost of delivery to the address you indicate will be confirmed.

What is the delivery time?

Deliveries are available between 8am and 10pm (11pm Friday and Saturday).

You can order for a future date (to be defined at checkout), at least 24 hours after placing the order.

What is the delivery cost?

The cost of delivery varies depending on the distance from bbgourmet.

How do I return a product?

Please consult our return policy .